Shipping Policy

BALARUGS provides shipping to Worldwide

We try to make the delivery process as simple as possible, and we can send your order either to your home or workplace.

Please make sure to provide us with a correct shipping address when placing your order, the shipping address can be modified within 24 hours of the order, and no changes can be made after dispatch for orders over 24 hours.

ESTIMATED SHIPPING TIME

COUNTRY SHIPPING TIMEFRAMES

United States

Express Shipping (5-9 business days) 

Standard Shipping (7-15 business days)

United Kingdom 5-12 Business Days
Australia & New Zealand 5-15 Business Days
Canada 7-15 Business Days
Western Europe 5-12 Business Days
Rest of the World 10-30 Business Days


SHIPPING GUARANTEE

To back up our commitment and promise to you we will refund the cost of shipping (or give a partial refund if shipping was free) on any item that takes longer than the following time frames to arrive at your destination

USA(Mainland):40 days
USA(Other):45 days
Canada:40 days
Australia:40 days
New Zealand:40 days
UK:45 days
Rest of World:60 days

If for whatever reason your goods don't arrive within 60 days, you will be refunded in FULL for that item. This is our promise to you!

All orders will be delivered using DHL, USPS, FEDEX, UPS

WRONG ADDRESS DISCLAIMER

It is the responsibility of the buyer to make sure that she or he enters the address correctly. We cannot guarantee address changes due to strict shipping schedule. Please double-check the address you are entering, as we will NOT be held responsible for packages that are sent to the wrong address that the buyer has entered.


If your order is already processing or has already shipped, we cannot change the address and the only thing we can do is wait to see if the package gets returned back to us. In that case, we will be able to provide you with an exchange or refund.